Main Line for Availability: 310-221-0220
Fast Response Email:
ocutraffic@everport-terminals.com
Equipment-310-221-4858,4815
ocuequipment@everport-terminals.com
Customs-310-221-4819 ocucustoms@everport-terminals.com
Intermodal-310-221-4820 ocuintermodal@everport-terminals.com
Hazardous-310-221-4818 ocuhazardous@everport-terminals.com
Demurrage-310-221-4817 ocudemurrage@everport-terminals.com
Trouble Windows-310-221-4821 or press 3
EVERPORT TERMINAL SERVICES - LOS ANGELES
Ingate-Webcam Outgate-Webcam Map Tariff
Vincent Thomas Bridge Deck Replacement Project
Empty Gate Restrictions:
4/01 - 1st shift SCTP Only
Mandatory Appointments for ALL transactions:
Grace Period: Drivers may arrive up to 30 min Prior to their appointment and up to 30 min after their scheduled time
Prohibited drop-off and pick-up of equipment without proof of interchange is subject to a fine
Pay OCL demurrage @ https://rtr.home.oocl.com. Contact LGBIMPORT@OOCL.COM or (888) 388-6625. All other questions OOCLECOM@OOCL.COM.
Free Flow / Peel-Off: Available for 80+ containers. For more information, please contact iff@everport-terminals.com
US CBP - Brokers must email DO for off-site CUSTOMS exams prior to driver arrival: OCUCUSTOMS@EVERPORT-TERMINALS.COM and OCUTRAFFIC@EVERPORT-TERMINALS.COM
Picking up For-Sale Containers: SCAC & RFID must be valid, otherwise "one-day pass" will be required from Clean Truck Center
Chassis Instructions:
* Evergreen gensets and SCTP chassis must return to Everport (ONLY)
* Truckers must take gensets to reefer shop prior to out-gating to ensure good order
* Never accepting WCCP Chassis
* There is a $120 chassis verification fee if trucking company inputs "OWN' while making appt
Everport Empty Return Policy:
* ALL Non-Evergreen Empty Returns must be on-hired by the steamship lines
* Empty Flatracks ARMS must be in upright position when returning to the terminal
* Accepting On-Hire ONE DRY MTY's - Starting 1st shift 04-06-26
* NOT Accepting On-Hire COS DRY MTY's - Starting 1st shift 04-01-26
* Accepting On-Hire CMA MTY's - Starting 1st shift 04-01-26
* NOT Accepting On-Hire WHL MTY's - Starting 1st shift 08-09-25
* NOT Accepting On-Hire CUL MTY's - Starting 1st shift 07-17-25
* Evergreen reefer equipment must be returned back to ETS terminal
|
EMC Originating From |
EMC Empties Should Return To |
|||||
|---|---|---|---|---|---|---|
|
|
20' |
40' |
40' HQ |
45' |
40' Reefer |
Special |
|
ETS |
ETS |
ETS |
ETS |
ETS |
ETS |
ETS |
|
GGS |
GGS |
GGS |
GGS |
GGS |
ETS |
ETS |
|
PCT+STE |
PCT |
PCT |
PCT |
PCT |
ETS |
ETS |
|
LBCT (Pier E) |
Pier E |
Pier E |
Pier E |
Pier E |
ETS |
ETS |
|
LBCT (Pier F) |
Pier F |
Pier F |
Pier F |
Pier F |
ETS |
ETS |
|
YTI |
ETS |
ETS |
ETS |
ETS |
ETS |
ETS |
Effective immediately: Companies must email the terminal on the first free day when appt assistance is required and are unable to secure one by LFD. Email a screenshot of the first available appointment from www.eModal.com on 1st free day for immediate assistance.
Break Bulk
Drivers must be present at the terminal no later than 08:00 on the delivery date.
$1,005* – Special lifting gear required
$4,822* – Devanning or flips exceeding 80,000lbs
*Fees may be adjusted pending visual inspection
*Export Out-of-Gauge Certified Weight Certificate is Required
CUSTOMERS HAVE 30 DAYS FROM RECEIPT OF PAYMENT TO DISPUTE FEES AND CHARGES
TRUCKERS SAFETY RULES: Violators will be removed
Safety vest required at all times. Remain in your vehicle unless otherwise directed. Drivers are responsible for turning their pins. Do not open containers—please request assistance at the kiosk. The yard speed limit is 15 mph; obey all posted signs. Yield at all unmarked intersections. Remember that terminal equipment always has the right of way. Do not pass behind moving equipment or drive alongside stacking rows. Maintain a safe distance of at least one container length when a top pick is retrieving a container, and do not move forward until the equipment has completely backed out of the row. No passengers are allowed. Use of electronic devices while driving is strictly prohibited. If you encounter any issues, please contact management for assistance.
Please be aware that standard practices are in place to maintain the safety of all personnel on the terminal.
Drivers MUST adhere to the "honking system" when working in proximity to operations:
1 Honk = STOP, 2 Honks = PULL-FORWARD, 3 Honks = BACK-UP
At Everport Terminals, Safety comes first — Always!!
Our proactive, ongoing safety program emphasizes accountability at every level of the organization. Regular inspections help uphold rigorous safety and security standards, ensuring full compliance with all federal, state, and local regulations.
Everport Terminal supports the U.S. Department of Homeland Security as a Certified C-TPAT participant.
Our personnel works closely with U.S.Customs and Border Protection Agents on a daily basis, assisting CBP in their efforts to screen cargo, vessels, passengers and crew according to set security measures and standards.
Everport Terminal fully cooperates with both U.S. and Canadian authorities.
We have implemented a working Business Continuity Plan, along with active participation in required drills and exercises, that prepares personnel within our organization on how to properly respond to security threats, incidents, emergencies and/or disasters.
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|
03/30 |
03/31 | 04/01 | 04/02 | 04/03 | 04/04 | 04/05 | |
| 1st Shift | 0700-1600 | 0700-1600 | 0700-1700 | 0700-1700 | CLOSED | CLOSED | CLOSED |
| 2nd Shift | 1700-0200 | 1700-0200 | 1700-0200 | CLOSED | CLOSED | CLOSED | CLOSED |
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|
04/06 |
04/07 | 04/08 | 04/09 | 04/10 | 04/11 | 04/12 | |
| 1st Shift | 0700-1700 | 0700-1700 | 0700-1700 | 0700-1700 | 0700-1600 | CLOSED | CLOSED |
| 2nd Shift | 1700-0200 | 1700-0200 | 1700-0200 | 1700-0200 | CLOSED | CLOSED | CLOSED |
Imports:
Go to www.eModal.com for import appointments and to pay fees
Contact the terminal for information regarding holds, containers located in BB/CC row and containers where the yard location is showing "In Processing" before the last free day expires. Customers will get immediate directions to ensure timely pickup, avoid missed appts and evade accumulated demurrage charges.
Evergreen IPI Off Dock Cargo can only use POP chassis
Demurrage will not accrue when terminal is closed
For Example:LFD lands on a Friday and there is no Saturday gate, LFD will move to Sunday so customers are not charged during weekend closure.
Export:
Refer to our vessel schedule for yard opening and yard cutoff times
Customer Service: customerservice-oak@ebpiusa.com
Phone : (385) 777-5522
(Please note that neither ETS’ nor Shipping Lines’ customer service representatives are available at night.)
Gate Office Phone : (510) 208-8814
Yard & Gate Manager Phone : (510) 208-8815
Gate Cam View - Current Snapshot In-gate Safety: 1.) Speed limit is 15 mph throughout the terminal and 5 mph through roadability. 2.) No cell phone use while driving. 3.) Yard equipment has the right of way. 4.) Obey all posted stop signs. 5.) Stop before entering roadability and do not leave prior to being cleared. 6.) Wear proper P.P.E. (hi-visibility vests, gloves, and closed toed shoes). 7.) Zero tolerance for violence.
T.W.I.C Cards: No truck drivers will be allowed into the terminal without a valid Transportation Workers Identification Credential. For further information please refer to: https://www.tsa.gov/for-industry/twic ETS Oakland Pre-Lodging Update ETS Oakland requires pre-lodging / appointments for all move types; from September 1, 2022 drivers will only be able to initiate both an in and out move during one visit to the Terminal if those moves have been pre-lodged as a dual transaction. Clerks will no longer “build” dual transactions for drivers here whose moves have been pre-lodged as two single moves, one in and a separate one out, after August 31, 2022. Drivers wanting to do out moves after doing in moves, when those moves have been pre-lodged as a single moves, will have to complete their in moves, exit the Terminal and re-enter it to initiate their single out moves, on their later / subsequent entry to the Terminal for those second separate out moves.
Two hour appointment windows have up to a one and one half hour grace period before (90 minutes) and two hour grace period after (120 minutes), within which transactions may be initiated, so long as the Terminal is operating during those hours.
“Decked sort / import free flow / one stop” service may be available on request and adequate notice (to be considered they must be received not less than one business day in advance of vessels’ arrivals). The minimum number of containers that will be considered for such service at ETS Oakland is 25. Only a limited number of sorts can be handled for each vessel and priority will be given to requests covering the greatest numbers of containers and based on the order in which requests were received after that. Evergreen’s and other Ocean Alliance Partner Lines’ containers cannot be considered for such handling, mixed together as one group, unless the trucking company to pull them confirms that OWN chassis will be used to pick them all up.
Beginning September 17th, 2025, eModal will require a check-in for Full In / Full Out moves. Appointments created or edited after this will require a check-in or be cancelled two hours before the start of the appointment slot. For Full In appointments, place-holder container numbers, booking numbers, and license plate fields must be filled out/updated before check-in cutoff and the license plate must exist in the fleet. For Full Out appointments, the license plate fields must be filled out before check-in cutoff and the license plate must exist in the fleet. Failure to do so will result in appointments cancelled and returned to the pool for use by another user. Dual Transactions, DG Receiving, and Nose Mount Genset Reefer Receiving are all cut off two hours before Terminal closing (1500 for the First Shift and 0100 for the Second Shift) so that we can serve everyone who is already inside inclusive of appointments that we have the hour before gate closing. Please endeavor to book earlier appointments if you intend to do any of these transaction types. |
||||||||||||||||||
ETS Gate Hours
Dear Valued Customers –
Please be advised that ETS Oakland will be OPEN during the shift below:
Tuesday, March 31 for both 1st and 2nd Shift
The night gate will operate on Monday, Tuesday, Wednesday and Thursday nights (except Holidays / ILWU Stop Work Meetings) starting April 29, 2024.
Export/import reefers with nose-mount gensets will not be accepted/released during the night shift.
|
|
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
|---|---|---|---|---|---|
|
1st Shift |
0700 - 1600 |
0700 - 1600 |
0700 - 1600 |
0700 - 1600 |
0700 - 1600 |
|
2nd Shift |
1800 - 0215 |
1800 - 0215 |
1800 - 0215 |
1800 - 0215 |
Closed |
Containers to be picked up with Permit to Transfer (PTT) may without appts through the Trouble Office
Note: We will no longer be printing PTT or Exam paperwork for drivers. The drivers will need to bring their own copy of the PTT to the trouble office.
There is no charge for flips of standard containers. The charge to flip out of gage containers varies with the gear necessarily used. Please inquire of Customer Service the cost to do so for your cargo / container.
Reefers: Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount
Firm Code WBA5
There will be a gate fee payable through eModal for all import and export full containers starting February 28, 2022.
The gate fee will increase from $40 to $45 starting June 28th, 2025.
Customer Service: customerservice-tiw@ebpiusa.com
Phone – (385) 777-5522
Other SSCo customer service numbers:
CMA CGM – 877-556-6308
APL – 800-999-7733
COSCO – 866-830-2550
OOCL – 630-645-9120
Yard & Gate: 253-287-4106 or 253-287-4114 or 253-287-4113
Attention Trucking Community Appointment Rules: APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. PLEASE GO TO EMODAL TO MAKE APPOINTMENT All demurrage fees for Evergreen and CMA will be collected via www.everport-terminals.com or eModal. OOCL and COSCO will continue to collect their own demurrage fees; please contact the line. When entering the terminal truckers will be required to press a button to receive a gate pass that contains a gate pass number and bar code. When pressing the button this will also activate the gate arm to allow truckers onto the terminal. When truckers arrive at the in-gate lane pedestals they will need to insert their gate pass into the kiosk to have the bar code read. This will initiate processing into the terminal.
Safety and Terminal Rules: 1.) Speed limit is 10 mph throughout the terminal and 5 mph through roadability. 2.) No cell phone use while driving. 3.) Obey all posted stop signs and stop bars. 4.) Stop before entering roadability and do not leave prior to being cleared. 5.) Wear proper P.P.E. (hi-visibility vests, gloves, and closed toed shoes). 6.) Containers need to be locked down at roadability. 7.) All trucks are required to proceed to the queuing area when it is open. Queuing area opens 2 hours prior to the gate opening. 8.) No photography or videotaping inside the terminal. 9.) Gaterunners will be charged a fee of $230.00. 10.) Each booth in the Transfer Zone is equipped with a pressure pad. When the driver is standing on the pad a GREEN light will signal the CHE operator it is safe to service the trucker. If the driver is not standing on the pad a RED light will signal the CHE operator it is unsafe to service the trucker. Truckers who do not remain on the pressure pad for the entire transaction or cross the RED safety line for any reason will NOT be serviced. 11.) Entering the facility is deemed valid consent to screening or inspection; and failure to consent or submit to screening or inspection will result in denial or revocation of authorization to enter. 12.) We would like to take this oppurtunity to remind you and your drivers that Pierce County Terminal is a federally regulated facility and operates under maritime security regulations. In order to protect all persons within the facility and as per 33 CFR Part 105, any potential threat, violence or criminal activity will not be tolerated. Drivers found to be in violation of these regulations will be subject to prosecution by government law enforcement and face a lifetime ban from the terminal.
Early Release/Early Return: Early release/early return requests must be made directly with the shipping lines. Please have this approved and updated prior to arriving at the terminal for your appointment.
T.W.I.C Cards: No truck drivers will be allowed into Pierce County Terminal without a valid Transportation Workers Identification Credential. For further information please refer to: https://www.tsa.gov/for-industry/twic
Chassis Usage: Evergreen and COSCO containers use DCLI or trucker-owned chassis only. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only.
Roadability Rules: All chassis, except for those chassis owned by an independent truck driver or owned by an independent non PMA affiliated trucking company and identified and proven as such, shall go through roadability. If a driver with a long term leased chassis chooses to go through roadability and fails any part of the 8 part inspections, they may have mechanics make the necessary repairs or the container shall be removed and the driver may exit the facility. DO NOT USE THE TOOLS AT ROADABILITY
Truck Driver Training Request: All training request should be sent to EBPI Customer Service at customerservice-tiw@ebpiusa.com a minimum of 48 hours prior to training date.
Hazardous Paperwork: All Hazardous and PTT documents should be sent to EBPI customer service at customerservice-tiw@ebpiusa.com |
| MON 3/30 | TUE 3/31 | WED 4/01 | THU 4/02 | FRI 4/03 | SAT 4/04 | SUN 4/05 |
| STANDARD | STANDARD | STANDARD | STANDARD | |||
| 0700-1600 | CLOSED | 0700-1600 | 0700-1600 | 0700-1600 | CLOSED | CLOSED |
| ALL | ALL | ALL | ALL |
| MON 4/06 | TUE 4/07 | WED 4/08 | THU 4/09 | FRI 4/10 | SAT 4/11 | SUN 4/12 |
| STANDARD | STANDARD | STANDARD | STANDARD | |||
| 0700-1600 | 0700-1600 | 0700-1600 | CLOSED | 0700-1600 | CLOSED | CLOSED |
| ALL | ALL | ALL | ALL |
Limited Gate/Closures Monday through Friday will extend Last Free Day. LFD will update the day of the limited gate/closure*
Gensets:
Gensets will only be released on bookings noted to require a genset. If a booking does not require "genset" then one will NOT be dispatched. To have a booking updated to include a genset please contact Evergreen.
Pre-Mounted Containers:
Pre-mounted imports can be picked up from the wheeled area.
Transfer Zone Process:
Once a driver has parked in a transfer zone lane, driver is to exit the vehicle and scan the ticket. Driver is to remain in the booth until transaction is successfully completed.
Firms Code:
The firms code for Pierce County Terminal is x215.
Hazardous, PTT, and Exam
DG, PTT and Transfer for Exam documentation should be sent to customerservice@ebpiusa.com, prior to arriving at terminal for pick up.
Free Flow/Peel Pile Requirements
Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. All free flow piles must be picked up within 3 days of discharge.
24 hours before picking up free flow containers, notify the terminal of the quantity that will be picked up daily.
***Peel Piles are assigned to the consignee, not trucker. 72 Hours prior notice to vessel ETA is required for Free Flow requests.***